1. K Page Main Beach Pty Limited A.C.N. 125 178 985 acting as trustee for the KP Beachfront No. 2 Trust (KPMB) is committed to managing your personal information openly and transparently and to keeping your personal information safe. We will endeavor to fulfil this commitment, including by:
2. This policy is intended to explain clearly and in plain language some of the key processes and procedures that we have implemented to manage your personal information, to protect your privacy and to comply with the Privacy Act 1988 (Act) and the APPs.
3. References to "our", "us" and "we" in this policy are references to KPMB. This policy is intended to apply to our website which can be accessed through the website http://www.m3565.com (Website).
4. This policy gives a broad overview of our policies in relation to privacy but if you require further information, you are welcome to contact us or to read any of the privacy statements or notices that will be issued to you as and when personal information is collected.
6. We will only collect from you information that is necessary and relevant to our relationship with you, including to enable us to provide to you the best possible service.
7. The types of personal information we collect includes, but is not limited to, your name, mailing address, contact number, email address and facsimile number.
8. The Act places restrictions on us collecting sensitive information about you (which includes information about your religion, political views, ethnicity, criminal records and sexual preferences). Generally we will not collect this type of information from you.
9. Usually, the main reason that we will need to collect your personal information is to provide our products and/or services to you and to answer any of your enquires in relation to, and provide information or details about, any property development that you may be interested in purchasing and which are advertised on our Website.
10. We may also use your personal information for other reasons, including to:
11. There is no obligation for you to provide us with any of your personal information but if you choose not to provide us with your personal information, we may not be able to contact you or to provide you with the services that you require.
12. By agreeing to accept the terms of this policy and in providing your personal information to us, you are taken to have consented to the use of your personal information for the above purposes.
13. There are a few methods through which we may collect your personal information depending on the way in which we come in contact with you.
14. We may collect your personal information from one or more of the following methods:
15. We will always collect your personal information directly from you unless it is impracticable to do so. This would usually be done in person, over the telephone, by email or through your use of the Website.
18. From time to time we may receive personal information about you that we have not requested. In these circumstances, we will only hold onto such information where it is necessary to do so.
19. We may hold, use and disclose your personal information for the purposes for which it was collected or for a related purpose such as to:
21. Other than as outlined above, we will not disclose your personal information without your consent unless such disclosure is permitted or required by law.
22. We may share your personal information with entities related to KPMB.
23. We deal with third party service providers who may assist us with a variety of functions including with marketing, customer support, research, mail, transportation and delivery, security, insurance, professional advisory (including legal), banking, payment processing, or technology services. Where we engage third party service providers to perform services for us, those third parties may be required to handle your personal information. Under these circumstances, those third parties must safeguard this information and must only use it for the purposes for which it was supplied and we will make all reasonable enquiries to try to ensure that this is the case.
24. By providing your personal information to us, you consent to your personal information being shared with third parties as set out in this policy. We will not disclose personal information obtained from you to any third parties, other than those set out in the policy, unless you consent otherwise.
25. We may:
26. Where we intend to use or disclose your personal information for direct marketing purposes (including for the purposes set out above), we will specifically request your consent (generally through an opt-in box on our Website). Where you do not wish for your personal information to be used or disclosed for direct marketing purposes, you can opt-out, unsubscribe or make a request not receive direct marketing communications, by emailing us at firstname.lastname@example.org or by logging such a request through our Website at any time. Additionally, each direct marketing communication, including all emails, will include an opt-out or "unsubscribe" option which will immediately indicate to us that you no longer wish to receive materials of this kind. If you make a request not to receive direct marketing communications from us or from our third party service provider, we will organise to stop these materials being sent to you.
27. We hold personal and special categories of information in electronic formats. We have in place reasonable commercial standards of technology and operational security to protect the information we hold from loss, misuse and interference and from unauthorised access, modification or disclosure.
28. We take all necessary steps to destroy or permanently de-identify your personal information where it is no longer required and to protect your personal information from loss, misuse and interference and from unauthorised access, modification or disclosure.
29. While care is taken to protect your personal information on our Website, unfortunately no data transmission over the internet is guaranteed as 100% secure. Accordingly, we cannot ensure or warrant the security of any information you send to us or receive from us online. This is particularly true for information you send to us via email as we have no way of protecting that information until it reaches us. Once we receive your personal information, we are required to protect it in accordance with the Act.
30. We take reasonable steps to ensure that:
31. Usually we will be able to provide you with access to your personal information upon receipt of your email request, sent to email@example.com, and confirmation of your identity. There are some limited circumstances in which we may not be able to provide you with access to your personal information when requested. Such circumstances might include where access would pose a serious threat to the life, health or safety of another person or where such access would unreasonably impact on the privacy of others.
32. If we deny you access to your personal information for any reason, or if we are unable to provide you with access to your information in the manner requested by you, then we will provide you with a written notice confirming:
33. We may recover from you our reasonable costs of supplying you with access to your personal information but we will not charge you for any request you might make to access your information.
34. We do what we can to ensure that the information we hold about you is accurate, complete, up-to-date, relevant and not misleading. To assist us to do this, please ensure that you provide us with correct information at the time you provide it to us and immediately inform us if your details change at any time. If we are concerned that any of your information is inaccurate, incomplete, out-of-date, irrelevant or misleading, or if you request that we correct any of your information, then we will take all reasonable steps to correct the information to ensure that it is accurate, complete, up-to-date, relevant and not misleading in the context of the purpose for which it is held.
35. If we refuse to correct your personal information following a request by you to do so, then we will provide you with a written notice confirming:
36. We will not charge you for any request to correct your personal information, nor will we pass on to you any costs incurred by us in correcting your personal information or for associating a statement with your personal information. What if you want to make a complaint about some aspect of our privacy procedures?
37. We are committed to maintaining and protecting your privacy but it is possible that in limited circumstances, mistakes might be made. If you are concerned with the way your personal information has been handled then you are entitled to make a complaint. If you would like to lodge a complaint, please contact us through our Privacy Compliance Officer, whose details are set out below.
38. If your personal information has not been handled in an appropriate way, we will do our best to remedy your concerns as quickly as possible, including by acknowledging receipt of your complaint within two (2) business days and trying to resolve the complaint within 10 working days. Where this is not possible, we will contact you within this period to let you know an anticipated time frame within which your complaint will be resolved.
39. If your complaint is not satisfactorily resolved, you may approach an external dispute resolution service or apply to the Office of the Australian Information Commissioner (OAIC) to have the complaint heard and determined. Protecting your identity 40. Wherever it is practicable, we will always provide you with the option not to identify yourself when dealing with us or to use a pseudonym to protect your identity. Due to the nature of our business however, it will usually not be practicable for us to deal with you anonymously or by pseudonym.
40. Wherever it is practicable, we will always provide you with the option not to identify yourself when dealing with us or to use a pseudonym to protect your identity. Due to the nature of our business however, it will usually not be practicable for us to deal with you anonymously or by pseudonym.
41. Our Website may contain links to other applications or websites which are owned or operated by other parties. You should make your own enquiries as to the privacy policies of those parties. We are not responsible for information on, or the privacy practices of, such websites.
43. Please find below our contact details. Please do not hesitate to contact us in relation to any privacy-related concerns and we will use our best endeavours to address any such concerns thoroughly and in a timely manner.
44. If it is practical to do so, you can contact us without identifying yourself. However, if you choose not to identify yourself, it may be more difficult for us to assist you with your enquiry. This will depend on the nature of your enquiry.